Privacy Policy
Last updated: 18 September 2026
This Privacy Policy explains how JB Central Cleaning ("we", "us") collects, uses and protects information when you contact us through this website, WhatsApp or phone.
Information We Collect
When you message us on WhatsApp, call, or use the contact form on this site, we may receive information such as your name, phone number, property address, and details about the cleaning service you're enquiring about. We do not use tracking cookies or analytics scripts that collect personally identifiable information on this website beyond standard, privacy-respecting web server logs.
How We Use Information
- To respond to quote requests and enquiries
- To schedule and carry out booked cleaning services
- To follow up regarding a booking you've made
We do not sell or rent your personal information to third parties.
Data Retention
We retain enquiry and booking information only for as long as reasonably necessary to provide our services and meet basic business record-keeping needs.
Third-Party Services
Messages sent via WhatsApp are subject to WhatsApp/Meta's own privacy policy. We recommend reviewing their terms if you have concerns about how WhatsApp handles your messages.
Your Rights
You may request access to, correction of, or deletion of personal information we hold about you by contacting us at hello@jbcentralcleaning.my or via WhatsApp at +60 13-945 8797.
Contact Us
If you have questions about this Privacy Policy, please contact us at hello@jbcentralcleaning.my.