Frequently Asked Questions

For a standard new unit, handover cleaning in Johor Bahru Central typically starts from RM220 for a studio and RM450–RM650 for a 3-bedroom or double-storey landed home, depending on size, dust level and number of bathrooms. We confirm the exact price after reviewing photos or floor size on WhatsApp.

Book as soon as you receive your Vacant Possession (VP) date or key collection appointment. Many developments in Nusajaya and Iskandar Puteri release keys in batches, so we recommend confirming your slot at least 3–5 days ahead, especially during peak handover months.

Yes. Peeling off manufacturer protective film and cleaning off leftover adhesive residue from glass, sanitaryware and stainless steel is a core part of our handover cleaning checklist.

Handover cleaning focuses on removing construction dust and residue from a brand-new, unfurnished unit. Move-in/move-out cleaning is for units that were previously occupied and may need deeper sanitising. If your new unit is a resale property, our move-in cleaning package is usually the better fit.

Typical starting prices in Johor Bahru Central are RM250 for a studio, RM350–RM480 for a 2–3 bedroom condo, and RM700+ for a double-storey landed home. Final price depends on size, number of bathrooms and whether the unit is furnished.

Both. Tenants often book end-of-tenancy cleaning to help secure their deposit refund, while landlords and property agents book it to prepare a unit for viewing or a new tenant.

Yes, though an empty unit allows a more thorough clean of floors and skirting. If the unit is still furnished, let us know so we can quote accurately and plan around large furniture.

Yes, our move-out package follows a standard checklist covering kitchen, bathrooms, floors and fixtures that aligns with what most landlords and agents in Johor Bahru expect for deposit return inspections.

Partial renovation cleaning for a small unit starts from RM350, while a full renovation on a double-storey landed home typically starts from RM950. Heavy cement dust or large debris volumes may adjust the final quote.

Ideally within a few days of the contractor finishing, once major debris is cleared, and before you move furniture in. Cement dust hardens and becomes harder to remove the longer it sits, especially in Johor Bahru's humid climate.

Yes, our team spot-treats paint splatter and silicone smears on tiles, glass and fittings as part of the renovation cleaning package. Very stubborn or set-in stains may require an additional pass, which we'll flag during the quote.

We clear light packaging and dust debris as part of the service. Bulk construction waste (tiles, cement bags, timber offcuts) is not included but can be arranged separately — just let us know when requesting your quote.

Given the local humidity and rainfall, most homeowners in Johor Bahru Central benefit from roof cleaning every 12–24 months, or sooner if you notice visible moss, dark streaking or algae patches, particularly on shaded or north-facing slopes.

We use controlled, low-pressure washing rather than aggressive high-pressure jets that can dislodge or crack tiles, and we do a visual check before starting so we can flag any tiles that already need repair before cleaning.

Yes. Access and safety equipment are planned according to roof height and pitch, which is why we usually confirm final pricing after seeing photos or doing a brief site assessment for taller or steeper roofs.

Cleaning removes existing buildup; the optional anti-moss treatment slows regrowth on shaded or moisture-prone areas. No treatment is permanent given Johor Bahru's rainfall, so periodic maintenance cleaning is recommended.

A standard domestic tank up to 500 gallons starts from RM180, larger domestic tanks from RM250, and commercial or rooftop high-rise tanks from RM350 depending on access and size.

General guidance from Malaysian water authorities suggests cleaning domestic tanks every 6–12 months. Homes with visible sediment, discoloured water, or an older tank without a functioning cover should consider cleaning more frequently.

Yes. We rinse thoroughly after disinfection before refilling, and we recommend letting the first flush run through taps briefly before normal use.

Yes, we clean both individual unit tanks and shared rooftop tanks for landed homes, condos and small commercial buildings. For shared building tanks, we typically coordinate scheduling with the JMB or management office.

For windows accessible from inside the unit or a resident-side ledge, yes. For full exterior facade or rope-access cleaning above what a resident can safely reach, this requires a site assessment, a safety plan and approval from your building's JMB or management office, in line with Malaysian working-at-height requirements.

Resident-accessible unit window cleaning starts from RM350 per unit. Full building facade or rope-access work is quoted individually after a site assessment, since pricing depends on building height, access method and approval requirements.

For facade or common-area work, yes — we coordinate directly with the JMB or management office to confirm access windows, safety requirements and any permit needed before scheduling work.

Rope access and other working-at-height methods are only carried out by competent, appropriately trained personnel following a documented safety plan, consistent with Malaysia's occupational safety and health requirements for work at height.